FAQ

Frequently Asked Questions (FAQs) - Klasik Store

  How can I place an order?

  • Visit our website and browse through our products.
  • Select the items you want and add them to your cart.
  • Follow the checkout process to complete your purchase.

  What payment methods do you accept?

  • We accept credit cards, debit card, Visa, Master Card, American Express, Discover, Dinner Club, Apple Pay, Google Pay PayPal, and Meta Pay.

  Is it safe to shop on your website?

  • Yes, our website is secure. We use SSL encryption to ensure the safety of your personal information.

  Can I modify or cancel my order after placing it?

  • Unfortunately, once an order is placed, we are unable to modify or cancel it. Please review your order carefully before confirming the purchase.

  How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on our website or the carrier's site.

  What is your return policy?

  • Please refer to our policies for detailed information on our return policy and instructions on how to initiate a return.

  Do you offer international shipping?

  • Yes, we offer international shipping. Shipping costs and delivery times may vary. Please check our shipping information for details.

  What should I do if I receive a damaged or defective product?

  • We apologize for any inconvenience. Please contact our customer service team at klasikstores@gmail.com with your order number and details about the issue, and we will assist you.

  How can I contact customer support?

  • You can reach our customer support team by email, Visit our Contact Us page for more information.

  Do you offer gift cards?

  • Yes, we offer gift cards. You can purchase them on our website, and they make for a perfect gift for your loved ones.

  Are there any promotions or discounts available?

  • Keep an eye on our website and subscribe to our newsletter for updates on promotions, discounts, and special offers.

  How do I sign up for your newsletter?

  • You can sign up for our newsletter on our website. Look for the "Subscribe" or "Newsletter" section and enter your email address.

If you have any other questions or concerns, feel free to contact us at Klasikstores@gmail.com. We're here to help!